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F.A.Q.

Customer Questions

What power supply should I use?

All of our pedals run on a 9 volt DC, no other power supply should be plugged into your pedal for any reason or this will void your warranty.  We prefer not to use battery clips in our pedals due to the environmental effects associated with battery disposal.

Can I make any alterations to the box itself?

We want you to have as much control over the design of your pedal as possible so extra alterations can be made to the box upon approval.  LEDs can be moved or added as long as it doesn’t interfere with the build, leave a note in your order or contact us to see what we can do!

I HAVE A PEDAL I WANT REHOUSED, CAN YOU DO THIS?

We are only able to rehouse Gojira pedals, we are unable to help with any other company’s pedals.

How do you get my artwork onto the pedal?

We use high quality vinyl decals which transfer onto the face of your pedal, this allows you to have full control over the design – we then coat your pedal with a clear lacquer to give it as much protection as possible.

Are all of your pedals true bypass?

Yes, all of our pedals are true bypass meaning when you are not using your pedal it will send the signal straight from the input to the output without any loss of signal enabling the cleanest sound possible at all times.

Can I request a pedal that's not on your website?

Yes!  We are always happy to hear your ideas for old and new sounds!  Whether you have a sound in mind or are looking for a clone of an old pedal get in touch with us and we will do our best to make it happen!

Do I get a warranty when I purchase a pedal?

Yes, when you purchase a pedal from GojiraFX wit comes with a life-time warranty, valid from the date of shipping, which guarantees we will replace any malfunctioning or defective parts at no cost.  Problems caused by misuse; such as using the wrong type of power supply, are not covered nor is any consequential or incidental damage.